WINDSHIELD REPLACEMENT THROUGH INSURANCE. WE HANDLE THE PAPERWORK.
Raleigh and the Triangle's family-owned auto glass shop, working directly with all major insurance carriers on windshield replacement and ADAS calibration. Joe McConnell and his team file the claim, handle the carrier, and get your glass fixed right the first time.
- All major insurance carriers accepted
- We handle the claim paperwork and carrier communication for you
- ADAS calibration specialists (required on most 2025-model-year-and-newer vehicles)
- Dow Certified technicians
- Family owned and operated in Raleigh, NC
CHECK YOUR INSURANCE COVERAGE
Send us your details and we'll verify your policy with your carrier before we schedule anything.
WINDSHIELD GLASS SERVICES WE HANDLE THROUGH YOUR INSURANCE
We work with your carrier directly so you don't have to become an expert in your own policy.
Windshield Replacement (Insurance Claims)
Full OEM-quality windshield replacement, billed directly to your insurance carrier. We verify your coverage before the appointment. If your policy carries a deductible, North Carolina law requires you to pay it — we tell you the exact amount up front.
ADAS Calibration (Dynamic & Static)
Required on most 2025-model-year-and-newer vehicles after a windshield swap, and typically covered as part of the claim. Lane assist, automatic braking, and collision warning systems are calibrated to spec before your car leaves.
Windshield Chip Repair
Many policies cover chip repair with no deductible because it costs the carrier less than a replacement. We check your policy and explain exactly what it says — we won't promise you a free repair before we know.
Windshield Leak Diagnostic
We diagnose failed seals and water leaks around the glass, and include the fix in your insurance claim when it applies.
Quarter, Back, Vent & Door Glass Replacement
We file claims for every pane on the vehicle, with the same carrier-direct billing and the same warranty as a windshield job.
Semi-Truck Glass Replacement
Commercial fleet glass claims handled with your fleet insurance, so your drivers get back on the road quickly.
WHAT OUR NEIGHBORS IN THE TRIANGLE ARE SAYING
“Great service! Finished quicker than I expected. Will definitely use again. Evan made the process seamless and remained on the phone with insurance company while I got everything booked. Exceptional customer service! Joe checked me out and we chatted for about 10 minutes after. My windshield on my truck looks brand new! These guys are great and made it a pleasant experience overall!”
“I recently had the pleasure of working with McConnell Auto Glass after my first car accident, and I can't recommend them highly enough! Mike Lusardi did an outstanding job fixing and replacing my rear window. His expertise and attention to detail were evident, and my car looks as good as new! I also want to give a huge shoutout to Adonis Gijon, who provided exceptional customer service during a stressful time. When the accident happened on Friday, I was feeling overwhelmed, but Adonis was incredibly supportive and understanding. He went above and beyond to help me schedule an appointment as soon as possible, ensuring that I could get my car fixed without any hassle. Both Mike and Adonis are true professionals who genuinely care about their customers. I am extremely happy with the services I received and will definitely recommend McConnell Auto Glass to anyone in need of auto glass repair. Thank you, Mike and Adonis, for making this experience as smooth as possible!”
“McConnell Auto Glass was great to work with. I was in and out of the shop in no time. The waiting area and bathroom were very clean and the staff answered all my questions with no issues. Thank you, McConnell Auto Glass.”
“Excellent office manager Adonis he moved the process through insurance to scheduling within one week. I needed recalibration and the price was reasonable and work quick and easy!”
“Great independent shop, great and friendly service from the front desk, to the tech working on my car. Three things I really love about this place, professional, caring, and very personable. This was my first experience here, if I ever need something else done, I'll be coming here again.”
“Dana and Nate installed after-market glass. Happy with the result so far. Appreciate the instructions to be followed for the next 24 hours and week (no washing!). Not happy about the bubbles on the top edge, but I was told it's how the glass came. I'll probably opt for OEM if it happens again. Had an issue with stained fabric and Dana came back out to clean! Love his integrity and the staff here. Desiree was super helpful!”
FAMILY OWNED AND OPERATED IN RALEIGH
Joe McConnell built this shop's reputation on doing the job right — including handling the insurance company on your behalf. Our team verifies your coverage, files the paperwork, and communicates with your carrier from the first call to the final invoice.
Every technician here is Dow Certified, and our team has competed in an auto glass competition three years running.
Most 2025-model-year-and-newer vehicles need ADAS calibration after a windshield replacement, and it is often covered under the same claim. We make sure it is completed and documented before your vehicle leaves the shop.